Korpodeko takes complaints from his clients very serious and has therefore instituted a complaints management procedure. This service will allow us to better serve you going forward.
Your filing of a complaint will be confirmed in writing (electronic filling or hard copy) as soon as possible, but in any case, within two (2) working days, indicating the complaint is being processed with our aim to react within two (2) weeks after the written confirmation.
If for any reason we deem the processing time outside the above aimed limits, we will inform you as such with a possible time of conclusion of your complaint filling.With our reaction a thorough explanation of our position on the complaint will be included.
Should you still have some uncertainties, feel free to call our offices at +5999 738 1799, send an e-mail to customerservice@korpodeko.cw , or visit us at Schottegatweg Oost 36 in Curaçao.